Privacy Notice

At GTG RESIN, your privacy is our priority. We are committed to preserving the privacy of all visitors to our website at gtg-resin.com at all times, in all situations. We have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on gtg-resin.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. Payments for the online store are process via PayPal and GTG RESIN does not get access to your details and these credit or debit card information are not stored by GTG RESIN. If you wish to view PayPal’s privacy information please visit https://www.paypal.com/au/webapps/mpp/ua/legalhub-full
Where you choose to do a manual payment your credit or debit card information will be used to process your order via GTG RESIN’s PayPal Here card reader terminal. PayPal Here is certified by American Express, Visa and MasterCard and complies with the highest security standards: PCI PTS S-RED 3.0, EMV Level 1 and 2. End-to-end encryption and Chip and PIN technology. Where you post a manual order form and provide your credit card details in writing you accept the risks of this being mailed via post. GTG RESIN will process the order and then destroy the credit card details from the form, no credit card details will be kept on file at any time post order processing. Phone order payments will be process at the fulfilment of the order and total charged.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. gtg-resin.com will NOT share data with trusted partners to help us perform statistical analysis.


USE OF YOUR INFORMATION

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. 
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
In particular, we may use your information to contact you for your feedback/views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know. 

COOKIES

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

CHANGES TO OUR PRIVACY POLICY

Changes that may occur to our privacy policy in the future will be posted to the website.